Thank you for participating in the HP Community. When the website support page opens, Select (as available) a Category > Topic > Subtopic NOTE: Content depends on device type and Operating SystemĬategories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more Printer Home Page - References and Resources – Learn about your Printer - Solve Problems Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port within the Ports tab (in Printer Properties) This video resource will show you how to do it: Type in the proper IP address for the printer. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.Ĥ. On your PC, go to Control Panel, from Devices and Printers, Right-Click the printer and Left-Click Printer Properties, select the Ports tab.ģ. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address)Ģ. How-to “Create TCP Port” Contributed by greenturtle :ġ. TCP/IP can resolve odd connection, scanning, and installation problems.Ĭreate / Switch to a TCP/IP Port to facilitate communication and prevent ‘offline’ issues ** Install – Optional - Port Issues - Create a TCP/IP port ** Try the following to change the connection type to TCP/IP. Reference: HP Printers - Printer is Offline (Windows) > Step 2: Manually set the default printer
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